arionplat Privacy Policy

1. Introduction

This Privacy Policy describes how arionplat collects, processes, stores, and protects the personal data of users who register and play on the arionplat platform. By creating an account or using our services, you acknowledge that you have read and understood this policy.

This policy applies to all services available through arionplat, including live casino, slot games, sports betting, and eBingo. It should be read alongside our Terms and Conditions and our Responsible Gaming policy.

2. What Data We Collect

arionplat collects personal data in two ways: information you provide directly when registering and using the platform, and information generated automatically by your use of the platform.

Information You Provide

• Registration details: Full legal name, date of birth, email address, and contact number.
• Identity verification: Government-issued Philippine ID documents submitted for KYC compliance.
• Payment information: Philippine bank account details used for deposit and withdrawal processing. arionplat does not store full card numbers or payment credentials directly.
• Communications: Messages sent to customer support, responses to surveys, and any other correspondence you initiate with arionplat.

Information Collected Automatically

• Device and browser data: IP address, device type, operating system, and browser version.
• Session data: Login times, pages visited, game sessions played, bets placed, and duration of activity on the platform.
• Technical logs: Error reports and performance data used to maintain and improve the platform.
• Cookies: Session cookies for authentication and functionality. See the Cookies section below for details.

3. How We Use Your Data

arionplat uses your personal data to operate the platform, comply with legal obligations, and improve the experience for Filipino players. Specifically, your data is used to:

• Create and manage your registered account.
• Verify your identity and age in compliance with applicable regulations.
• Process deposits and withdrawals in Philippine Peso through supported payment channels.
• Deliver OTP codes for secure login and account verification.
• Detect and prevent fraud, money laundering, and prohibited activity on the platform.
• Monitor for responsible gaming indicators and apply account controls where necessary.
• Respond to customer support queries and account disputes.
• Send you service-related communications, including account confirmations and security alerts.
• Improve platform performance, game availability, and the overall user experience.

4. Data Sharing and Disclosure

arionplat does not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:

• Service providers: Third-party vendors who assist in operating the platform – such as payment processors, hosting providers, and identity verification services – under strict contractual data protection obligations.
• Legal compliance: Where required by applicable Philippine law, court order, or legitimate law enforcement request. arionplat will only disclose what is legally required and will notify affected users where permitted to do so.
• Fraud and security: Where disclosure is necessary to prevent, detect, or investigate fraud, security incidents, or violations of our Terms and Conditions.
• Business transfers: In the event of a merger, acquisition, or transfer of platform assets, user data may be transferred to the successor entity under equivalent data protection commitments.

5. How We Protect Your Data

arionplat implements a combination of technical and procedural security measures to protect your personal data against unauthorised access, loss, or misuse.

• SSL/TLS encryption is applied to all data transmitted between your device and arionplat servers.
• OTP-based login verification ensures that access to your account requires both your password and a one-time code sent to your registered mobile number.
• Access controls restrict internal access to personal data to staff with a legitimate operational need.
• Monitoring systems flag unusual account activity for review, including login attempts from unfamiliar locations or unusual transaction patterns.

No digital platform can guarantee absolute security. You are responsible for keeping your login credentials confidential. If you believe your account has been accessed without your authorisation, contact arionplat support immediately.

6. Data Retention

arionplat retains your personal data for as long as your account is active and for a reasonable period afterwards to meet legal, regulatory, and operational obligations. Specifically:

• Account and identity data is retained for the duration of your account and for the period required by applicable financial and gaming regulations after account closure.
• Transaction records are retained as required for financial compliance purposes.
• Support communications are retained for a reasonable period to resolve any follow-up queries.
• Technical and usage logs may be retained in aggregated or anonymised form for platform improvement purposes.

When data is no longer needed for any of these purposes, it is securely deleted or anonymised in line with our internal data retention schedule.

7. Cookies

arionplat uses cookies to support core platform functions. A cookie is a small text file stored on your device when you visit the platform.

We do not use advertising tracking cookies or sell cookie data to any third party. You can configure your browser to block cookies, but doing so may affect the functionality of your arionplat account, including the ability to stay logged in.

8. Your Data Rights

As a registered arionplat player, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected].

9. Changes to This Policy

arionplat may update this Privacy Policy from time to time to reflect changes in how we operate or in applicable legal requirements. The date at the top of this page shows when the current version was last revised. Material changes that affect how your data is used will be communicated to registered accounts before they take effect.

We encourage you to review this policy periodically. Continued use of arionplat following any update constitutes acceptance of the revised policy.

10. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the arionplat team: